We are now offering convenient weekly payments. This payment plan requires customers to save a credit card-on-file. You will not automatically be subscribed to future seasons. Your card will only be used to pay for past-due balances such as weekly installments or items "put on account" at the back of the truck.
Can I still pay with check or cash?
What credit cards do we accept?
Visa or MasterCard
Do I have to save a credit card on file?
Yes. Think of it as a hotel - having a card on file for incidentals. You don't have to use it though. Each payment has a due date, and we've added a 7-day grace period. That means that you may pay your balance with cash or check up to 7 days after it is due. On the 7th day, your card on file will be charged for the past due amount, not the remaining balance of the season.
What is the past due amount?
If you sign up for the weekly payment plan, the past due amount will be the amount of the weekly payment.
If I pay by check or cash, will I still save 3%?
Yes. There is still no credit card fee for payments made with cash or check. You have up to 7 days past the due date to make payments.
Will you still send payment reminders?
Yes. You will still get a payment reminder to give you a chance to bring cash or check to the back of the truck.
Will I automatically be signed up for future seasons or things I don't want?
No. We are real people who have to face real customers each week. We aren't signing you up for anything you don't want. We just need an easier, less manual way to collect payments.
Am I required to do this?
We aren't requiring you to pay with credit card, we just are requiring a credit card as a backup payment option. Each month we spend countless hours trying to collect from customers. We send emails and call, often to no response. Collections is not a productive use of our time and money. We could use those funds to provide you with a better service, add back more events, etc. In summary, the "noncollectable funds" each year has become a problem we can no longer afford to deal with.
Is my credit card info safe?
We, Fresh Fork Market, are not storing your credit card info on our site or servers. The 3rd party processor, Authorize.net, provides the plugin to the website that collects the credit card info. Your card info is securely stored with them.
How do I cancel?
To end your season early, simply email email@example.com to cancel. We will adjust the end date and no further payments will be drawn.