Just like fresh fruits and vegetables, vacations are good for you! In order to better serve our subscribers, we offer a vacation from our program in case you’re headed out of town: you can take off up to 4 weeks from your subscription, and still get to keep the credits towards further purchases.
Here’s the info:
Let us know one week in advance.
Let us know by phone (800) 861-8582, email, by signing into your account and registering a vacation week, or in person at the back of the truck the week before you leave. Specifically, this means by Saturday afternoon the week before you intend to take off.
Unfortunately, if you do not notify us at least one week in advance, then we cannot give you credits back because we will have already ordered and paid for your share. If you forgot to register your vacation week in time but know you’re going to miss your stop, best bet is to call a friend or a neighbor and offer them your bag. All they have to do is come to any stop and give us your name, they’ll get to try some delicious food and you’ll get loads of good-veggie-Karma.
Hit the beach now, shop later.
Your vacation credits only become available after your vacation week ends. You’ll have four (4) full weeks to use those credits for their full value (during the Summer Share that’s $25-$27 for a Small Share and $40-$43 for a Large depending on your subscription. During the Winter Share, it’s $45 per week.)
Your credits are good going forward towards the purchase of more food, however are no good towards paying off a previous balance or membership fee.
Don’t wait too long!
You have four full weeks to use your vacation credit towards the purchase of more good food. After four weeks, your credits will only be worth 50% of their value. If you are planning a vacation during the final weeks of the season, please let us know as soon as you’ve made your plans so we can make your credits available to you earlier.
All vacation credits expire at the end of the current season.
Buy more good food with your credit.
You can order either double-up bags or shop à la carte, online or at the back of the truck. When shopping online, select “use credits” to pay (click here to read more about how to place a special order), and pick up your stuff from your primary pick up location on file.
If you go over your available credits when you’re shopping, the balance must be paid in full for your order to be filled. If you’re shopping online, this means finishing up with a credit card. If you’re at the truck, the balance can be paid with cash, check, or added to your balance.
Vacation credits cannot be applied toward Thanksgiving or other holiday or seasonal specials.